Staffing shortages can lead to processing delays, compliance risks, and lost revenue for institutions. At FA Solutions, we provide experienced financial aid professionals who seamlessly integrate into your team—whether remote, hybrid, or on-site. Our staffing solutions ensure your institution remains efficient, compliant, and fully supported, helping you avoid disruptions and maintain student satisfaction.
Unlike short-term fixes, we offer long-term, dependable staffing solutions with built-in redundancy. Each role is supported by 2-3 professionals, ensuring uninterrupted service. Our clients have seen revenue growth from $30K to $60-70K annually through improved operational efficiency. Let us help you build a stronger, more reliable financial aid team.
Find Your Staffing SolutionWe provide highly skilled financial aid experts who offer long-term support, not temporary solutions.
Each role is backed by multiple professionals, ensuring coverage during staff transitions or high-demand periods.
Whether your institution operates remotely, in-person, or hybrid, our staff easily adapt to your processes and culture.
Howard University initially worked with another call center company, which lacked experienced financial aid professionals. This resulted in approximately 500 daily escalations back to the school and a transactional billing method that led to inefficiencies.
Read More →
Concordia University faced challenges due to rapid growth. It struggled to keep up with financial aid packaging, document verification, and timely communication with students.
Read More →
Faith International University previously worked with a third-party servicer for financial aid processing but faced issues with outdated technology, delayed aid packaging, and slow customer service response times, leading to delays in receiving federal financial aid.
Read More →